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Access my account

  • Need help logging into your customer account?

Update my account

  • Can I add an authorized administrator to my account?
  • How do I change my contact name, email or phone number on my policy?

My policy

  • What do the policy limits mean?
  • Does this insurance coverage follow me anywhere in the U.S.? What about internationally?
  • How does the renewal process work?
  • How do I update the number of employees on my policy?
  • How can I download my loss run report?

Update my policy

  • Can I pause my policy? And can I reinstate my policy at a later time?
  • How can I add and/or remove a vehicle to my Commercial Auto policy? What types of vehicles are covered?
  • How can I add and/or remove a driver from my Commercial Auto policy?
  • How do I change my address?
  • Can I add an additional insurance policy to my existing Next insurance policy?
  • How do I change my limits on my policy?
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Payment & billing

  • How do I pay the remainder of my premium?
  • How do I update my payment information? How do I make a missed payment?
  • How do I view and get a receipt regarding my payment?
  • How do I check my billing date?
  • What are my payment options?
  • Are there any penalties or fees for canceling my policy? Will I receive a refund?

Cancel policy

  • How do I cancel my policy? Can I cancel one policy while keeping another?
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Issuance of coverage is subject to underwriting. Not available in all states. Please see the policy for full terms, conditions and exclusions. Coverage is dependent on actual facts and circumstances giving rise to a claim. Next Insurance, Inc. and/or its affiliates is an insurance agency licensed to sell certain insurance products and may receive compensation from insurance companies for such sales. Policy obligations are the sole responsibility of the issuing insurance company. Refer to Legal Notices section for additional information.