Access my account
Update my account
My policy
- What does my current insurance policy cover and not cover?
- How long will it take to get my policy after I buy? Agent or online?
- What do the policy limits mean?
- Does this insurance coverage follow me anywhere in the U.S.? What about internationally?
- How does the renewal process work?
- How do I update the number of employees on my policy?
Update my policy
- How do I change my policy start/payment date?
- Can I pause my policy? And can I reinstate my policy at a later time?
- Can I add a Waiver of Subrogation to my policy?
- How do I change my address?
- Can I add an additional insurance policy to my existing Next insurance policy?
- How do I change my limits on my policy?
Payment & billing
- How do I pay the remainder of my premium?
- How do I update my payment information? How do I make a missed payment?
- How do I view and get a receipt regarding my payment?
- How do I check my billing date?
- What are my payment options?
- Are there any penalties or fees for canceling my policy? Will I receive a refund?