NEXT Account

Access my account

• Need help logging into your customer account?

Update my account

• Can I add an authorized administrator to my account?
• How do I change my contact name, email or phone number on my policy?

My policy

• What do the policy limits mean?
• Does this insurance coverage follow me anywhere in the U.S.? What about internationally?
• How does the renewal process work?
• How do I update the number of employees on my policy?
• How can I download my loss run report?

Update my policy

• Can I pause my policy? And can I reinstate my policy at a later time?
• How can I add and/or remove a vehicle to my Commercial Auto policy? What types of vehicles are covered?
• How can I add and/or remove a driver from my Commercial Auto policy?
• How do I change my address?
• Can I add an additional insurance policy to my existing Next insurance policy?
• How do I change my limits on my policy?

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Payment & billing

• How do I pay the remainder of my premium?
• How do I update my payment information? How do I make a missed payment?
• How do I view and get a receipt regarding my payment?
• How do I check my billing date?
• What are my payment options?
• Are there any penalties or fees for canceling my policy? Will I receive a refund?

Cancel policy

• How do I cancel my policy? Can I cancel one policy while keeping another?