If you have a Workers’ Compensation policy, it's important to ensure your business locations and payroll details are accurate. However, our system does not currently allow the removal of primary locations. Here's how you can manage your primary address based on your location:
For Customers in California
- You will need to reduce the payroll for your primary location to reflect the actual payroll paid at this location during the term of the policy.
- Once this is updated, you can add a new location in the customer portal.
For Customers Outside of California
- While you cannot remove your primary location, you can add a new location in the portal.
- During your policy audit, the payroll for your primary location will be adjusted to reflect the actual payroll paid at this location during the term of the policy.
If you need assistance with these updates or have additional questions, please contact our support team via support@nextinsurance.com or the "chat with us" option on the website. Our team is here to help during business hours: Monday-Friday, 8 AM-5 PM CST.