To check your billing date in your mobile app:
1. Log in to your mobile app.
2. From the main menu, select "Billing."
To check your billing date in your online account:
1. Log in to your NEXT account.
2. Go to the "Account" tab in the menu and select "Billing."
You'll see the exact date your credit card will be charged each month.
If you'd like your payment to be processed on a different date, please reach out to our customer service team by clicking “chat with us” at the very bottom of the help center page. This is the quickest way to talk to a team member.
Our team will work with you to create a new policy with an effective date closer to the preferred payment date. Please note that we are unable to directly adjust your billing date on an existing policy.
Business hours for our support team are Monday-Friday 8am - 5pm CST.