To help you avoid unintentional cancellation of your policy, ERGO NEXT is making a change to the PAYGO billing process. Starting the week of September 23, 2024, ERGO NEXT will charge you an estimated premium if we’re unable to process a payroll file for over a month. This will ensure that your coverage remains active if there are communication issues with your payroll provider.
Here’s a quick overview of how estimated premiums will be applied:
Calculation: Your estimated monthly premium is calculated as your annual premium divided by 12. You can view your estimated annual premium amount by logging into your customer dashboard.
Your estimated annual premium is based on the estimated annual payroll figures you provided and the type of work your employees do.
Refunds: If you are charged an estimated premium, it will be refunded if you submit a payroll file for that period. The refund will be issued and replaced with a payroll-based premium charge.
Annual Premium: Estimated premium charges will not impact your total annual premium. Your policy will still be subject to an audit at the end of your policy term. Your audit will still be based on your payroll actuals or policy minimum premium.
Seasonal Businesses: If your business operates seasonally, you will not be charged an estimated premium during the seasonal months shown in your customer dashboard.