- Audit is still open: Yes, certainly. We can extend this audit two additional weeks. As you are putting together your audit documents, do let us know if you have any questions or concerns.
- Audit has been closed as CNR/ANC: If your audit was closed as non-responsive, please go ahead and send us your documentation. After all the required documentation is submitted and the auditor has verified it, we will reopen and revise the audit. Please use our ERGO NEXT Insurance Customer Portal to submit the necessary supporting paperwork.