How long will it take to get my policy after I buy? Agent or online? June 17, 2022 21:36 Updated If you purchase your policy online you can access your policy documents and certificates of insurance 24/7 through your online customer account! You can learn more about how to download and print your policy and certificates here (link to How to print policy docs) If you purchase through an agent your agent will let you know when to expect your documents. Related articles Are there any penalties or fees for canceling my policy? Will I receive a refund? How do I change my address?