If you’re a policyholder, you can file a claim any time by logging in to your account and clicking the “File a claim” under the "About us" tab. You can expect a call from us shortly after you submit a claim to go over the details.
If you do not have a policy with us and are filing against one of our policyholders you can head over to our website and fill out this form - ”Not a policyholder and want to file a claim?”
If you cannot access your online account, you can chat with an agent by clicking “chat with us” at the very bottom of the help center page. This is the quickest way to talk to a team member.
Business hours for our support team are Monday-Friday 8am - 5pm CST.